Regulatory Affairs
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If you are seeking to enter the Albanian market and register your pharmaceutical products, R&S Farma will provide that service for you.
A professional team with extensive experience and know-how will be at your service, completing each and every task of the Regulatory requirements.
Our regulatory service will cover:
- Presenting & processing of the national procedures with your RA team, where requirements will be identified.
- Supporting for marketing authorisation
- Preparation of dossiers
- Application (Renewal, Extension, Expansion)
- Documentations requirements (deadlines, fees, other special requirements)
Distribution
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One of our main strengths as a pharmaceutical company is the distribution & logistic center, considering that we have been founded for this purpose only. R&S Farma is the pioneer distributor offering ‘express delivery’ to the pharmacies.
The expansion program comes along with this experience and know-how which has been warmly welcomed by the pharmacies. Today, R&S Farma is not only suppling Tirana but also every city in Albania, covering the full country.
Our distribution system:
- Sales agents on the terrain
- Call center
- Outstanding relations with pharmacies
- Constant surveys on the market
- Pharmacy promotions
- Constant sales reports
- Customer care (daily feedbacks)
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Our sales representatives and call center service remain in contact with the customers throughout the day, ensuring the dispatch has been processed and our clients are satisfied.
Important: R&S farma operates as primary and secondary distributor in order to fulfill the demands of each pharmacy.
Marketing
The well-positioning of your product in our market is the daily top priority of our team.
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Our dedicated and well-trained team will provide:
- Develop launch strategy
- Identify the target people
- Market evaluation & product research
- Market share targeting
- Professional management of Traditional & Social media
- Advertising
- Budget management
- Promotional events (congresses, round tables and other)
- ‘Promotional Day’ at the pharmacy
- Marketing on the ground (Sales REPS)
Warehousing
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Our warehouse is located at the heart of Tirana enabling an “express delivery” for the pharmacies. All the procedures are based on Quality Managment system and EU standardization.
We cover:
- Receipt of the goods
- Periodic inventory
- Transfers
- Customer orders
- Returns from customers
- Loading
- Returns to suppliers
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We offer storage for all categories
- Normal temperature storage (15-25 degrees Celcius)
- Cold room (2-8 degrees Celcius)
- Controlled drugs & hazardous drugs (narcotics and psychotropic drugs)
- Medical samples storage
- Promotional material storage
Pharmacovigilance
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We manage product safety via the collection, detection, assessment, monitoring, reporting and prevention.
If you are encounterring adverse reactions to your treatment please contact us.
Our team is available 24/7/365
+355 (0) 42 486 464